IT Revolutions. First International ICST Conference, IT Revolutions 2008, Venice, Italy, December 17-19, 2008, Revised Selected Papers

Research Article

Quality Measures for Digital Business Ecosystems Formation

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  • @INPROCEEDINGS{10.1007/978-3-642-03978-2_11,
        author={Muhammad Raza and Farookh Hussain and Elizabeth Chang},
        title={Quality Measures for Digital Business Ecosystems Formation},
        proceedings={IT Revolutions. First International ICST Conference, IT Revolutions 2008, Venice, Italy, December 17-19, 2008, Revised Selected Papers},
        proceedings_a={IT REVOLUTIONS},
        year={2012},
        month={5},
        keywords={Business Ecosystems Quality measures Quality dynamics Trust and Reputation},
        doi={10.1007/978-3-642-03978-2_11}
    }
    
  • Muhammad Raza
    Farookh Hussain
    Elizabeth Chang
    Year: 2012
    Quality Measures for Digital Business Ecosystems Formation
    IT REVOLUTIONS
    Springer
    DOI: 10.1007/978-3-642-03978-2_11
Muhammad Raza1,*, Farookh Hussain1,*, Elizabeth Chang1,*
  • 1: Curtin University of Technology
*Contact email: muhammad.raza@postgrad.curtin.edu.au, Farookh.Hussain@cbs.curtin.edu.au, Elizabeth.Chang@cbs.curtin.edu.au

Abstract

To execute a complex business task, business entities may need to collaborate with each other as individually they may not have the capability or willingness to perform the task on its own. Such collaboration can be seen implemented in digital business ecosystems in the form of simple coalitions using multi-agent systems or by employing Electronic Institutions. A major challenge is choosing optimal partners who will deliver the agreed commitments, and act in the coalition’s interest. Business entities are scaled according to their quality level. Determining the quality of previously unknown business entities and predicting the quality of such an entity in a dynamic environment are crucial issues in Business Ecosystems. A comprehensive quality management system grounded in the concepts of Trust and Reputation can help address these issues.