Research Article
Aligning Technology with the Organisation Using Focus and User Groups
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@INPROCEEDINGS{10.1007/978-3-642-00413-1_27, author={Simeon Owens}, title={Aligning Technology with the Organisation Using Focus and User Groups}, proceedings={Electronic Healthcare. First International Conference, eHealth 2008, London, UK, September 8-9, 2008. Revised Selected Papers}, proceedings_a={E-HEALTH}, year={2012}, month={5}, keywords={}, doi={10.1007/978-3-642-00413-1_27} }- Simeon Owens
Year: 2012
Aligning Technology with the Organisation Using Focus and User Groups
E-HEALTH
Springer
DOI: 10.1007/978-3-642-00413-1_27
Abstract
As an IT Manager of nine years in a small healthcare organisation, which has transitioned from a minimal base of IT to fully fledged systems in place, I have discovered two structures which have helped enormously in this transition. These structures are firstly, the focus group, which looks at the IT requirements of the business, and secondly the user group, or a group of super users, which help in the day to day running of the systems. I have put together a number of lessons, which I have learnt over the years through experience of the workings of these groups, the benefits of them and the value they bring to the organisation.
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