Research Article
Towards a Persuasive Technology for Electricity Theft Reduction in Uganda
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@INPROCEEDINGS{10.1007/978-3-319-98827-6_10, author={Ruth Mutebi and Julianne Otim and Ben Sebitosi}, title={Towards a Persuasive Technology for Electricity Theft Reduction in Uganda}, proceedings={e-Infrastructure and e-Services for Developing Countries. 9th International Conference, AFRICOMM 2017, Lagos, Nigeria, December 11-12, 2017, Proceedings}, proceedings_a={AFRICOMM}, year={2018}, month={8}, keywords={Persuasive technology Electricity theft Non-technical losses Fogg’s eight steps}, doi={10.1007/978-3-319-98827-6_10} }- Ruth Mutebi
Julianne Otim
Ben Sebitosi
Year: 2018
Towards a Persuasive Technology for Electricity Theft Reduction in Uganda
AFRICOMM
Springer
DOI: 10.1007/978-3-319-98827-6_10
Abstract
Technology for changing attitude and behaviour, known as persuasive technology, has been applied to solve many challenges, ranging from personal health and finance, to environmental sustainability. In this paper, an application to persuade electricity consumers in Kampala, Uganda, to partner with the electricity utility company in fighting electricity theft is proposed. The persuasive application will implement a number of persuasive techniques including tailoring, reduction, notifications and suggestion. These techniques, along with the choice of technology, were derived basing on Fogg’s process of persuasive systems development.
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