Research Article
Motivating Citizens to Contribute to the Smart City: A Public Safety Case Study
@INPROCEEDINGS{10.1007/978-3-319-19743-2_20, author={Roxanne Piderit and Stephen Flowerday and Sean McLean}, title={Motivating Citizens to Contribute to the Smart City: A Public Safety Case Study}, proceedings={Internet of Things. IoT Infrastructures. First International Summit, IoT360 2014, Rome, Italy, October 27-28, 2014, Revised Selected Papers, Part II}, proceedings_a={IOT360}, year={2015}, month={7}, keywords={Crowdsourcing Motivation Public safety Smart city Theory of Planned Behaviour}, doi={10.1007/978-3-319-19743-2_20} }- Roxanne Piderit
Stephen Flowerday
Sean McLean
Year: 2015
Motivating Citizens to Contribute to the Smart City: A Public Safety Case Study
IOT360
Springer
DOI: 10.1007/978-3-319-19743-2_20
Abstract
Smart Cities have received a significant amount of attention in recent years. The East London Smart City Public Safety Project aims to use citizens as an information source in order to report qualitative data in a natural language format. In order for this approach to be successful, an appropriate means of motivating citizens to contribute their observations voluntarily is necessary, and thus the aim of this paper. Motivational factors are identified through a survey administered to participants who have reported public safety matters. The survey is based on the constructs of the Theory of Planned Behaviour, namely: Attitude Toward Participation, Subjective Norm and Perceived Behavioural Control. From this study, it emerges that attitude toward reporting public safety matters and societal pressures are the most relevant factors determining a citizen’s motivation to report public safety matters.
