CIO in the Organizational Hierarchy

ICT -Information and communications technologyas an important stakeholder and driver of modern progress. Since the investments in ICT are significant, there are also high and sometimes unrealistic expectations in terms of optimizing business quality and achieving a higher level of efficiency. All these expectations require high-quality and efficient management. The most crucial part of managing ICT in any organization is making good and timely decisions that will create new value and consistently, an expected competitive advantage. This is where the CIO -Chief Information Officerbecomes an important factor because his skills and knowledge can optimize the organization. Otherwise, in the absence of the necessary knowledge and skills, the CIO can also set the organization back. Important decisions are made at higher hierarchical levels of the organization, so it is very important to emphasize that the CIO should also participate in the decision-making process. To participate in such decisions, it is crucial for the CIO to become a member of TMT -top management team. If the management has an inadequate level of ICT literacy, then it is questionable whether the CIO can even get the opportunity to optimize something, because there is a possibility that the expectations and understanding of the importance of the CIO are unrealistic. CIOs must also acquire the necessary managerial and communication skills to increase their influence. In this way, they will not only secure a board seat but also be able to participate in all important decisions.