
Research Article
Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review
@INPROCEEDINGS{10.1007/978-3-031-34896-9_14, author={Hasifah Kasujja Namatovu and Mark Abraham Magumba}, title={Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review}, proceedings={Towards new e-Infrastructure and e-Services for Developing Countries. 14th EAI International Conference, AFRICOMM 2022, Zanzibar, Tanzania, December 5-7, 2022, Proceedings}, proceedings_a={AFRICOMM}, year={2023}, month={6}, keywords={Barriers Facilitators eHealth Adoption Systems Thinking}, doi={10.1007/978-3-031-34896-9_14} }
- Hasifah Kasujja Namatovu
Mark Abraham Magumba
Year: 2023
Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review
AFRICOMM
Springer
DOI: 10.1007/978-3-031-34896-9_14
Abstract
Several studies have explored the barriers and facilitators of eHealth adoption in Uganda but hardly any literature investigating these factors using a Systems Thinking perspective, which is the purpose of this study. A search for articles was done in several databases and only 35 articles were fit for the study. Five group model-building sessions were conducted to synthesize the data. As a result, six causal loop diagrams were constructed to provide a theoretical insight of the causation between the different factors. The study revealed that training users in Information and Communication Technology (ICT) improves their digital literacy and general awareness about ICT, which improves their knowledge of telemedicine and subsequently changes their attitude towards the use of eHealth systems. The eHealth trajectory in Uganda is still in its infancy hence, it is imperative for key players in the sector to painstakingly consider the contextual barriers of eHealth and capitalize on the facilitators if eHealth ensue.