
Research Article
The Psychosocial Therapy Mode Intervened in the Emotion Management of Property Management Staff
@INPROCEEDINGS{10.1007/978-3-031-33545-7_10, author={Qianyi Wan and Changyan Liu}, title={The Psychosocial Therapy Mode Intervened in the Emotion Management of Property Management Staff}, proceedings={IoT and Big Data Technologies for Health Care. Third EAI International Conference, IoTCare 2022, Virtual Event, December 12-13, 2022, Proceedings}, proceedings_a={IOTCARE}, year={2023}, month={5}, keywords={Psychosocial Therapy Estate Management Emotional Management Research Analysis}, doi={10.1007/978-3-031-33545-7_10} }
- Qianyi Wan
Changyan Liu
Year: 2023
The Psychosocial Therapy Mode Intervened in the Emotion Management of Property Management Staff
IOTCARE
Springer
DOI: 10.1007/978-3-031-33545-7_10
Abstract
With the continuous growth of our country's economy and people's happiness, people's improvement of the living environment and competition in the real estate industry have become increasingly fierce. The emotions of property employees at work will have a direct impact on the owners, and the construction of a harmonious living environment will have a significant impact on the improvement of the human resource management level of the property's capabilities and the impact of the company's brand. The purpose of this article is to study the psychosocial therapy model involved in the emotional management of property management employees. This article first introduces the basic theory of emotional management, and then elaborates on the current situation of the property management staff, and analyzes the problems existing in the work of the staff. On this basis, combined with the psychosocial therapy model to carry out emotional management research on the employees of property management. This article systematically expounds the process of psychosocial therapy for employees to carry out emotional management treatment, and uses questionnaire surveys, field surveys and other research methods to study the themes of this article. Experimental research shows that after psychosocial treatment, property managers learn to perceive emotions and consciously perceive negative emotions, which improves their insight into self-emotion and self-emotion management ability.