Research Article
Exploring the Impact of Structural Holes on the Value Creation in Service Ecosystems
@INPROCEEDINGS{10.1007/978-3-031-24383-7_21, author={Lu Zhang and Shizhan Chen and Xiao Xue and Hongyue Wu and Guodong Fan and Chao Wang and Zhiyong Feng}, title={Exploring the Impact of Structural Holes on the Value Creation in Service Ecosystems}, proceedings={Collaborative Computing: Networking, Applications and Worksharing. 18th EAI International Conference, CollaborateCom 2022, Hangzhou, China, October 15-16, 2022, Proceedings, Part I}, proceedings_a={COLLABORATECOM}, year={2023}, month={1}, keywords={Service ecosystem Structural holes Value creation Analysis method Computational experiment}, doi={10.1007/978-3-031-24383-7_21} }- Lu Zhang
Shizhan Chen
Xiao Xue
Hongyue Wu
Guodong Fan
Chao Wang
Zhiyong Feng
Year: 2023
Exploring the Impact of Structural Holes on the Value Creation in Service Ecosystems
COLLABORATECOM
Springer
DOI: 10.1007/978-3-031-24383-7_21
Abstract
A service ecosystem (SE) is essentially a value creation system, and changes in the organizational structure of services affect the value change of SE. No research work has been found on the impact of structural holes (SH) on the value creation of SE. Existing works on the value creation of SE have been carried out from the perspective of service ecology, ignoring the consideration of individual services. Therefore, we firstly construct a SE value creation model. Secondly, we propose an analysis method to explore the impact of SH on SE value creation from the level of both individual service and SE. In addition, we construct a computational experiment for experimental comparison and analysis, which reveals how changes in SH affect the value creation of SE. The findings of this paper can be used to induce the evolution of SE and promote its value maximization.
