Intelligent Monitoring of Loading and Unloading Process in Enterprise Transport System

Organizations and businesses need an information infrastructure that will enable them to cope with the enormously rapid development, i.e. the process of globalization and integration of the world economy. It allows you to make accurate decisions in real-time, focus on customer dissatisfaction while maintaining competitiveness and profitability. The result is optimising the supply chain to integrate processes, approaches, systems, databases, strategies between different business partners. The consequence of e-technology is the reorganization of the enterprise's current information base, the calculation of implementation costs, and the consideration of the marketing approach as a source of information advantage. For logistics, it means a significant reduction in delivery times, increasing receipt and order processing automation. High flexibility and reliability are expected, costs do not show an increase, and the importance of planning in the chain is growing, which must be faster and more accurate. The paper aims to monitor the loading and unloading of goods from rail transport using a simulation program regarding protecting employees’ health, minimizing the time required for unloading and loading pallets with goods.