Research Article
Tell It Your Way: Technology-Mediated Human-Human Multimodal Communication
@INPROCEEDINGS{10.1007/978-3-031-06368-8_23, author={Helena Cardoso and Nuno Almeida and Samuel Silva}, title={Tell It Your Way: Technology-Mediated Human-Human Multimodal Communication}, proceedings={Wireless Mobile Communication and Healthcare. 10th EAI International Conference, MobiHealth 2021, Virtual Event, November 13--14, 2021, Proceedings}, proceedings_a={MOBIHEALTH}, year={2022}, month={6}, keywords={Multimodal communicator Technology-mediated communication Multimodal messaging}, doi={10.1007/978-3-031-06368-8_23} }- Helena Cardoso
Nuno Almeida
Samuel Silva
Year: 2022
Tell It Your Way: Technology-Mediated Human-Human Multimodal Communication
MOBIHEALTH
Springer
DOI: 10.1007/978-3-031-06368-8_23
Abstract
Communication plays a pivotal role in our daily lives. With the advances of technology we are now able to use it to communicate with others at a distance. However, while in direct human-human communication we are able to adjust how we pass a message based on our context and the perceived context of the receiver. When we do it at a distance, using a messaging tool, one of the most popular choices, nowadays, this becomes harder. In fact, most messaging tools, such as Whatsapp or Messenger, provide some degree of flexibility regarding the way a message is sent (e.g., text, audio, image), but the receiver is limited to receiving it in the format of sender choice. In this regard, providing more flexibility in such technology-mediated communication scenarios might foster increased adaptability of these tools to multiple user abilities and contexts, and provide important alternatives for those with some disability (e.g., aphasia, blindness). The work presented here adopts a user-centered approach to design and develop a first proof-of-concept for a multimodal messaging system than enables message modality conversion regardless of the format used by the sender.
