Research Article
ERP as Software-as-a-Service: Factors Depicting Large Enterprises Cloud Adoption
@INPROCEEDINGS{10.1007/978-3-030-99191-3_10, author={Juha Kinnunen}, title={ERP as Software-as-a-Service: Factors Depicting Large Enterprises Cloud Adoption}, proceedings={Cloud Computing. 11th EAI International Conference, CloudComp 2021, Virtual Event, December 9--10, 2021, Proceedings}, proceedings_a={CLOUDCOMP}, year={2022}, month={3}, keywords={Software-as-a-Service SaaS Enterprise resource planning Cloud computing Cloud transformation SAP ERP}, doi={10.1007/978-3-030-99191-3_10} }- Juha Kinnunen
Year: 2022
ERP as Software-as-a-Service: Factors Depicting Large Enterprises Cloud Adoption
CLOUDCOMP
Springer
DOI: 10.1007/978-3-030-99191-3_10
Abstract
Cloud computing has shifted the paradigm from developing enterprise software to acquiring it as a service. While supportive information systems have rapidly transformed to Software-as-a-Service (SaaS) solutions, mission-critical ERP’s largely remain in more conventional operation models. Especially with SAP ERP systems utilized by large enterprises, adoption to public cloud-based SaaS ERP has been slow and on-premise ERP is still thriving. Based on a multi-case study interviewing six large enterprises, we identified four elementary factors which affect cloud adoption for mission-critical ERP’s. The findings indicate that service quality and costs are the most significant factors influencing SaaS adoption, while technical limitations and cloud characteristics are also identified as key factors.
