Research Article
Short Video Service Evaluation System Design from the Viewpoint of QoE
@INPROCEEDINGS{10.1007/978-3-030-97124-3_36, author={Wan Chen and Lei Chen and Tian Zhou and Jiayi Zhu and Ping Cui}, title={Short Video Service Evaluation System Design from the Viewpoint of QoE}, proceedings={Simulation Tools and Techniques. 13th EAI International Conference, SIMUtools 2021, Virtual Event, November 5-6, 2021, Proceedings}, proceedings_a={SIMUTOOLS}, year={2022}, month={3}, keywords={Short video Questionnaire SPSSAU Evaluation index Quality of experience}, doi={10.1007/978-3-030-97124-3_36} }- Wan Chen
Lei Chen
Tian Zhou
Jiayi Zhu
Ping Cui
Year: 2022
Short Video Service Evaluation System Design from the Viewpoint of QoE
SIMUTOOLS
Springer
DOI: 10.1007/978-3-030-97124-3_36
Abstract
The main purpose of this study is to understand the short video industry, guide the short video provider to improve the service quality of short video. In this study, literature method, questionnaire survey method, interview method, statistical analysis method and analytic hierarchy process were used, and SPSSAU data analysis was employed. A total of 106 questionnaires were collected in this survey, and the main respondents were young people. Survey, according to the results of the weight for the primary index reflects the users more attention to the safety and reliability, we conclude that primary index can help improve the value-added services, because in some service products research, found a lot of products are set up members value-added services, users can buy them to enhance personal experience.
