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IoT as a Service. 7th EAI International Conference, IoTaaS 2021, Sydney, Australia, December 13–14, 2021, Proceedings

Research Article

SLA Negotiation and Renegotiation in Cloud SLA Management: Issue and Challenges

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BibTeX Plain Text
  • @INPROCEEDINGS{10.1007/978-3-030-95987-6_11,
        author={Saleh Alkhamees},
        title={SLA Negotiation and Renegotiation in Cloud SLA Management: Issue and Challenges},
        proceedings={IoT as a Service. 7th EAI International Conference, IoTaaS 2021, Sydney, Australia, December 13--14, 2021, Proceedings},
        proceedings_a={IOTAAS},
        year={2022},
        month={7},
        keywords={SLA Cloud computing SLA violation Service level agreement SLA renegotiation},
        doi={10.1007/978-3-030-95987-6_11}
    }
    
  • Saleh Alkhamees
    Year: 2022
    SLA Negotiation and Renegotiation in Cloud SLA Management: Issue and Challenges
    IOTAAS
    Springer
    DOI: 10.1007/978-3-030-95987-6_11
Saleh Alkhamees1,*
  • 1: College of Computers
*Contact email: Saalkhamees@uqu.edu.sa

Abstract

Service-level agreement (SLA) is the commitment between consumers and providers. Service providers commit the consumers to assure the quality, availability and responsibility. SLA renegotiation is negotiation between consumers and providers to improve the quality of service. Cloud computing service provided by providers can be guaranteed with SLA. Therefore, SLA renegotiation is vital to service and profit of both providers and consumers. This article presents some detailed analysis of previous papers and the comparison of components of theirs. In this paper, an improved framework is proposed to solve the existing problems of traditional SLA renegotiation process. In the end, limitation and future work are concluded.

Keywords
SLA Cloud computing SLA violation Service level agreement SLA renegotiation
Published
2022-07-08
Appears in
SpringerLink
http://dx.doi.org/10.1007/978-3-030-95987-6_11
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