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Advanced Hybrid Information Processing. 5th EAI International Conference, ADHIP 2021, Virtual Event, October 22-24, 2021, Proceedings, Part I

Research Article

Optimization of Cross-border E-commerce Marketing Strategy During the Pandemic

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  • @INPROCEEDINGS{10.1007/978-3-030-94551-0_25,
        author={Yunfeng Wang and Hongjie Fan},
        title={Optimization of Cross-border E-commerce Marketing Strategy During the Pandemic},
        proceedings={Advanced Hybrid Information Processing. 5th EAI International Conference, ADHIP 2021, Virtual Event, October 22-24, 2021, Proceedings, Part I},
        proceedings_a={ADHIP},
        year={2022},
        month={1},
        keywords={Cross-border e-commerce Marketing strategy Optimization Logistics supply chain COVID-19 pandemic},
        doi={10.1007/978-3-030-94551-0_25}
    }
    
  • Yunfeng Wang
    Hongjie Fan
    Year: 2022
    Optimization of Cross-border E-commerce Marketing Strategy During the Pandemic
    ADHIP
    Springer
    DOI: 10.1007/978-3-030-94551-0_25
Yunfeng Wang1, Hongjie Fan2,*
  • 1: School of Management, Zhejiang University, 866 Yuhangtang Rd
  • 2: School of Information Management for Law, China University of Political Science and Law, 27 Fuxue Rd
*Contact email: hjfan@cupl.edu.cn

Abstract

Cross-border e-commerce, as a new business model, has gradually replaced the traditional trade model. However, during the COVID-19 pandemic, many companies encountered bottlenecks, mainly because products could not adapt to the rapid changes in consumption and products were out of stock due to weak logistics system. Through our observation of the current marketing situation and problems, we analyze that sellers need to enhance their adaptability and risk resistance in the pandemic environment, especially in the face of the new trends in cross-border e-commerce. Based on this, we propose a strategic optimization plan, including product optimization, sales channel optimization, brand optimization and logistics optimization. To ensure the implementation of the strategy, we designed a guaranteed roadmap, including user-demand oriented product development management, improvement of human resource management structure, optimization of operation structure and logistics supply chain enhancement. Finally, we hope this solution to be effective in a pandemic situation.

Keywords
Cross-border e-commerce Marketing strategy Optimization Logistics supply chain COVID-19 pandemic
Published
2022-01-18
Appears in
SpringerLink
http://dx.doi.org/10.1007/978-3-030-94551-0_25
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