Computer Science and Health Engineering in Health Services. 4th EAI International Conference, COMPSE 2020, Virtual Event, November 26, 2020, Proceedings

Research Article

Identifying the Main Causes of Medical Devices Failures While Surgery at High Specialization Hospital Implementing Lean Six Sigma

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  • @INPROCEEDINGS{10.1007/978-3-030-69839-3_10,
        author={Ana Paula Ya\`{o}ez-Brand and Zaida E. Alarc\^{o}n-Bernal and Javier P\^{e}rez-Orive and Eloy A. Hern\^{a}ndez Lorenzo},
        title={Identifying the Main Causes of Medical Devices Failures While Surgery at High Specialization Hospital Implementing Lean Six Sigma},
        proceedings={Computer Science and Health Engineering in Health Services. 4th EAI International Conference, COMPSE 2020, Virtual Event, November 26, 2020, Proceedings},
        proceedings_a={COMPSE},
        year={2021},
        month={7},
        keywords={Lean Six Sigma Healthcare system Quality improvement Surgical unit Biomedical engineering Medical devices},
        doi={10.1007/978-3-030-69839-3_10}
    }
    
  • Ana Paula Yañez-Brand
    Zaida E. Alarcón-Bernal
    Javier Pérez-Orive
    Eloy A. Hernández Lorenzo
    Year: 2021
    Identifying the Main Causes of Medical Devices Failures While Surgery at High Specialization Hospital Implementing Lean Six Sigma
    COMPSE
    Springer
    DOI: 10.1007/978-3-030-69839-3_10
Ana Paula Yañez-Brand1, Zaida E. Alarcón-Bernal1, Javier Pérez-Orive2, Eloy A. Hernández Lorenzo2
  • 1: Universidad Nacional Autónoma de México
  • 2: Instituto Nacional de Rehabilitación Luis Guillermo Ibarra Ibarra

Abstract

This project leads through the implementation of Lean Six Sigma (LSS) at two Surgical Units (SU) of the National Rehabilitation Institute (INR), a public high specialty Mexican hospital, to analyze and identify the main causes that produce failures in Medical Devices (MDs) during surgery. We applied the first three stages DMAIC methodology and LSS tools to achieve it. In the Define stage, the problematic was described. In the following stage, Measure, waste was identified on the work routine of the Biomedical Engineer (BE), who is part of the Biomedical Engineering Department (BED), with a Value Stream Map (VSM). In the final stage, Analyze, the causes of the principal ideas provided in the previous steps were determined. We identified the strongest factors that affect the processes involved in the elimination of mistakes or failures with MDs and waste. We studied these factors to understand their principal causes, to analyze them. Finally, we identified the main causes that produce MD failures during routine surgeries in the two SUs.