Analyzing on User Behavior and User Experience of Social Network Services

Rong Bao; Lei Chen; Ping Cui

Simulation Tools and Techniques. 11th International Conference, SIMUtools 2019, Chengdu, China, July 8–10, 2019, Proceedings

Research Article

Analyzing on User Behavior and User Experience of Social Network Services

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@INPROCEEDINGS{10.1007/978-3-030-32216-8_17,
    author={Rong Bao and Lei Chen and Ping Cui},
    title={Analyzing on User Behavior and User Experience of Social Network Services},
    proceedings={Simulation Tools and Techniques. 11th International Conference, SIMUtools 2019, Chengdu, China, July 8--10, 2019, Proceedings},
    proceedings_a={SIMUTOOLS},
    year={2019},
    month={10},
    keywords={Quantify of user experience Social network service User behavior Communication scenarios Mobile internet},
    doi={10.1007/978-3-030-32216-8_17}
}

Rong Bao
Lei Chen
Ping Cui
Year: 2019
Analyzing on User Behavior and User Experience of Social Network Services
SIMUTOOLS
Springer
DOI: 10.1007/978-3-030-32216-8_17

Rong Bao¹, Lei Chen¹^,*, Ping Cui¹

1: Xuzhou University of Technology

*Contact email: chenlei@xzit.edu.cn

Abstract

The user behavior characteristics of mobile social network services are beneficial for evaluating the user experience, and the test cases and test scenarios should be designed according to the user behavior characteristics. The current researches have been heavily addressed on the action sequence and the frequency distribution of user behavior. There is little research on the user’s action triggering network flow under different scenarios. This paper analyzes the distribution character of user actions, and tests the waiting time of different user actions in different scenes. The results suggest that the complex scenarios can be consisted of some typical user behaviors.

Keywords: Quantify of user experience Social network service User behavior Communication scenarios Mobile internet

Published: 2019-10-24
Appears in: SpringerLink

: http://dx.doi.org/10.1007/978-3-030-32216-8_17