Collaborative Computing: Networking, Applications and Worksharing. 15th EAI International Conference, CollaborateCom 2019, London, UK, August 19-22, 2019, Proceedings

Research Article

An Integrated and Intelligent Dental Healthcare System with Mobile Services

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  • @INPROCEEDINGS{10.1007/978-3-030-30146-0_13,
        author={Yueshen Xu and Yi Lu and Rui Li and Lin Niu and Wenzhi Du and Ni An and Yaning Liu and Xinyi Liu and Yan Jiang and Zhenhua Li and Jin Guo and Xiangdong Wang},
        title={An Integrated and Intelligent Dental Healthcare System with Mobile Services},
        proceedings={Collaborative Computing: Networking, Applications and Worksharing. 15th EAI International Conference, CollaborateCom 2019, London, UK, August 19-22, 2019, Proceedings},
        proceedings_a={COLLABORATECOM},
        year={2019},
        month={8},
        keywords={Dental healthcare Intelligent information system Mobile service Neural network Voice service},
        doi={10.1007/978-3-030-30146-0_13}
    }
    
  • Yueshen Xu
    Yi Lu
    Rui Li
    Lin Niu
    Wenzhi Du
    Ni An
    Yaning Liu
    Xinyi Liu
    Yan Jiang
    Zhenhua Li
    Jin Guo
    Xiangdong Wang
    Year: 2019
    An Integrated and Intelligent Dental Healthcare System with Mobile Services
    COLLABORATECOM
    Springer
    DOI: 10.1007/978-3-030-30146-0_13
Yueshen Xu,*, Yi Lu1,*, Rui Li2,*, Lin Niu1,*, Wenzhi Du1,*, Ni An,*, Yaning Liu2,*, Xinyi Liu2,*, Yan Jiang2,*, Zhenhua Li2,*, Jin Guo2,*, Xiangdong Wang3,*
  • 1: Xi’an Jiaotong University
  • 2: Xidian University
  • 3: Shaanxi Lishengruihui Technology Co., Ltd.
*Contact email: ysxu@xidian.edu.cn, luyi1962@xjtu.edu.cn, rli@xidian.edu.cn, niulin@xjtu.edu.cn, duwenzhi@163.com, 595704542@qq.com, ynliu1@stu.xidian.edu.cn, liuxinyi@stu.xidian.edu.cn, yjiang_2@stu.xidian.edu.cn, zhli_4@stu.xidian.edu.cn, jguo_2@stu.xidian.edu.cn, xdwang@intunlp.com

Abstract

Medical informatization takes a key role in medical and healthcare industries, which is a necessary way of improving service quality and treatment experience in a hospital. In this paper, we design and implement an integrated and intelligent healthcare system with mobile services, specific to dental healthcare. The developed system contains four components, including WeChat official account, intelligent question and answering (Q&A) system, mobile follow-up care mini program and AI speech assistant. The developed WeChat official account and intelligent Q&A system provide a large amount of professional knowledge on dental health, which can help narrow the knowledge gap between doctors and patients. The two components facilitate patients to follow up our applications without downloading any extra softwares, as the developed functions (e.g., voice service) are provided through mobile services. These two components also facilitate follow-up management, decreasing manpower and resource usage in hospital. Our system is developed to serve patients as well as dentists, and provides a group of interactive healthcare services in a low cost. In this paper, we elaborate the whole system architecture and implementation detail of each component. We also report the performance test result and training process of the classifier.