Research Article
Interpreter-Mediated Physician-Patient Communication: Opportunities for Multimodal Healthcare Interfaces
@INPROCEEDINGS{10.4108/icst.pervasivehealth.2013.252026, author={Nadir Weibel and Colleen Emmenegger and Jennifer Lyons and Ram Dixit and Linda Hill and James Hollan}, title={Interpreter-Mediated Physician-Patient Communication: Opportunities for Multimodal Healthcare Interfaces}, proceedings={7th International Conference on Pervasive Computing Technologies for Healthcare}, publisher={IEEE}, proceedings_a={PERVASIVEHEALTH}, year={2013}, month={5}, keywords={elecronic health record patient-physician communication multimodal interfaces interpreter mediation}, doi={10.4108/icst.pervasivehealth.2013.252026} }- Nadir Weibel
Colleen Emmenegger
Jennifer Lyons
Ram Dixit
Linda Hill
James Hollan
Year: 2013
Interpreter-Mediated Physician-Patient Communication: Opportunities for Multimodal Healthcare Interfaces
PERVASIVEHEALTH
ICST
DOI: 10.4108/icst.pervasivehealth.2013.252026
Abstract
Patient-centered health care and increased efficency are major goals of modern medicine. Research has shown that higher patient health literacy is linked to more successful health outcomes and the shift to electronic medical records (EMR) is hoped to increase efficency. Although EMR systems are designed to support physicians' clinical decision making, they can also hamper physician-patient communication, especially in the challenging conditions associated with interpreter-mediated interaction with low English proficiency patients. This paper examines EMR interaction and interpreter-mediated physician-patient communication. Based on a distributed cognition perspective that employs a novel methodology to simultaneously capture multiple data streams, we analyze multiparty and multimodal activity. The goal is to inform design of new multimodal healthcare interfaces.