Research Article
Understanding the implementation & integration of remote & tele-health services … an overview of Normalization Process Theory
@INPROCEEDINGS{10.4108/icst.pervasivehealth.2011.246039, author={Matt-Mouley Bouamrane and Janice Osbourne and Frances Mair}, title={Understanding the implementation \& integration of remote \& tele-health services … an overview of Normalization Process Theory}, proceedings={Designing and Integrating Independent Living Technology}, publisher={IEEE}, proceedings_a={DIILT'11}, year={2012}, month={4}, keywords={HCI in the health services Roles and Work Processes Embedding and Normalization of Technology}, doi={10.4108/icst.pervasivehealth.2011.246039} }- Matt-Mouley Bouamrane
Janice Osbourne
Frances Mair
Year: 2012
Understanding the implementation & integration of remote & tele-health services … an overview of Normalization Process Theory
DIILT'11
IEEE
DOI: 10.4108/icst.pervasivehealth.2011.246039
Abstract
Policymakers worldwide are increasingly supporting the development of nation-wide tele-healthcare, assisted living and healthy-living technology programs. To support trans formation processes within healthcare systems, the computing and Interaction Design community must continually strive to identify, describe, understand and reassess the factors causing users to adopt - and also often reject - technology. We review the Normalization Process Theory, a theoretical model of processes of intervention within the health services. The theory has been iteratively developed over the last decade by health services practitioners and researchers, with direct experience of analysing modalities and impact of changes resulting from complex technological interventions within the health services. The theory is of direct relevance to all designers involved in developing or evaluating the deployment of electronic tele-health-care, assisted living and healthy-living technology.