The 6th International Workshop on Trusted Collaboration

Research Article

Evaluating Trust in Peer-to-Peer Service Provider Communities

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  • @INPROCEEDINGS{10.4108/icst.collaboratecom.2011.247125,
        author={Ioan Petri and Omer Rana and Yacine Rezgui and Gheorghe Cosmin Silaghi},
        title={Evaluating Trust in Peer-to-Peer Service Provider Communities},
        proceedings={The 6th International Workshop on Trusted Collaboration},
        publisher={IEEE},
        proceedings_a={TRUSTCOL},
        year={2012},
        month={4},
        keywords={electronic markets service level agreements penalties rewards trust prisoner dilemma},
        doi={10.4108/icst.collaboratecom.2011.247125}
    }
    
  • Ioan Petri
    Omer Rana
    Yacine Rezgui
    Gheorghe Cosmin Silaghi
    Year: 2012
    Evaluating Trust in Peer-to-Peer Service Provider Communities
    TRUSTCOL
    ICST
    DOI: 10.4108/icst.collaboratecom.2011.247125
Ioan Petri1,*, Omer Rana2, Yacine Rezgui1, Gheorghe Cosmin Silaghi3
  • 1: School of Engineering, Cardiff University, UK
  • 2: School of Computer Science & Informatics, Cardiff University, UK
  • 3: Business Information Systems, Babes¸-Bolyai University, Romania
*Contact email: PetriI@cardiff.ac.uk

Abstract

The increasing availability of Internet services has stimulated the development of peer-to-peer markets. These electronic markets have the potential for improving the efficiency of trading by reducing search and transaction costs. They also allow buyers to choose the best possible service for every transaction and interact with different sellers over time. In such markets, the establishment of trust is mandatory in order to ensure reliable market exchanges. We identify how trust can be established within a trading community, making use of pre-established Service Level Agreements between participants. The effectiveness of the approach in selecting trusted participants is evaluated via simulation.