1st International ICST Conference on Pervasive Computing Technologies for Healthcare

Research Article

User-centered development of a pervasive healthcare application

  • @INPROCEEDINGS{10.1109/PCTHEALTH.2006.361650,
        author={Andreas  Butz and Antonio Kruger},
        title={User-centered development of a pervasive healthcare application},
        proceedings={1st International ICST Conference on Pervasive Computing Technologies for Healthcare},
        publisher={IEEE},
        proceedings_a={PERVASIVEHEALTH},
        year={2007},
        month={5},
        keywords={Consumer electronics  Costs  Documentation  Hospitals  Information systems  Medical diagnosis  Medical diagnostic imaging  Medical services  Medical treatment  Usability},
        doi={10.1109/PCTHEALTH.2006.361650}
    }
    
  • Andreas Butz
    Antonio Kruger
    Year: 2007
    User-centered development of a pervasive healthcare application
    PERVASIVEHEALTH
    IEEE
    DOI: 10.1109/PCTHEALTH.2006.361650
Andreas Butz1,*, Antonio Kruger2,*
  • 1: University of Munich Media Informatics Munich, Germany
  • 2: University of Munster, Geoinformatics, Munster, Germany
*Contact email: butz@ifi.lmu.de, antonio.krueger@uni-muenster.de

Abstract

We describe the user-centered development process of MARiS, a PDA-based mobile frontend to a hospital information system. It allows mobile access to patient records, and the documentation of diagnoses and treatments as they happen. While similar applications have been studied in research contexts, we developed a system which was tested with a considerable user base and which is currently in productive use in several German hospitals. For the system to become successful, we embraced a user-centered design approach. In this paper we discuss, how the initial system design was derived from user requirements and studies of the application environment, and how continuous feedback from daily use continually caused the initial design to evolve and eventually stabilize to what now is a successful commercial product.