Electronic Healthcare. Third International Conference, eHealth 2010, Casablanca, Morocco, December 13-15, 2010, Revised Selected Papers

Research Article

eHealth Living Lab Micro Innovation Strategy: A Case Study of Prototypes through Co-creation

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  • @INPROCEEDINGS{10.1007/978-3-642-23635-8_18,
        author={Josep Monguet and Marco Ferruzca and Joaqu\^{\i}n Fern\^{a}ndez and Eduardo Huerta},
        title={eHealth Living Lab Micro Innovation Strategy: A Case Study of Prototypes through Co-creation},
        proceedings={Electronic Healthcare. Third International Conference, eHealth 2010, Casablanca, Morocco, December 13-15, 2010, Revised Selected Papers},
        proceedings_a={E-HEALTH},
        year={2012},
        month={10},
        keywords={Business health Business model innovation Living Lab health 2.0},
        doi={10.1007/978-3-642-23635-8_18}
    }
    
  • Josep Monguet
    Marco Ferruzca
    Joaquín Fernández
    Eduardo Huerta
    Year: 2012
    eHealth Living Lab Micro Innovation Strategy: A Case Study of Prototypes through Co-creation
    E-HEALTH
    Springer
    DOI: 10.1007/978-3-642-23635-8_18
Josep Monguet1,*, Marco Ferruzca2,*, Joaquín Fernández1,*, Eduardo Huerta1,*
  • 1: UPC-Barcelona Tech
  • 2: UAM, CyAD
*Contact email: monguet.upc@gmail.com, marco.ferruzca@gmail.com, jfernandezupclam@gmail.com, eduardohuertavasquez@gmail.com

Abstract

Innovation has evolved towards a more democratic model, but there is a lack of tools and strategies that help organizations to manage the inclusion of citizens/experts/stakeholders/researchers in their innovation process. This is the case of the eHealth domain where design and delivery of new solutions to patients, beg for innovative solutions. This paper presents the “Living Lab Micro Innovation Cell” (iCell), a framework to co-create innovative eHealth services. iCell has a nucleus composed of a multidisciplinary junior team supported by a group of senior consultants coming from businesses, health institutions and research centers. All of them collaborate with patients in the co-creation process. The iCell integrates different core competences and manages "knowledge and work flows" through 2.0 internet tools. The iCell framework is the result of a qualitative research based in a case study of six eHealth service prototypes developed in the area of Barcelona during the last three years.