Research Article
SociCare: Towards a Context Aware Mobile Community Emergency System
@INPROCEEDINGS{10.1007/978-3-642-17758-3_26, author={Mark Bilandzic and Christian Menkens and Julian Sussmann and Daniel Kleine-Albers and Eva Bittner and Armand Golpaygani and Bernhard Mehl and Jonas Huckestein and Othmane Khelil}, title={SociCare: Towards a Context Aware Mobile Community Emergency System}, proceedings={1st International ICST Workshop on Mobile and Location-based Business Applications}, proceedings_a={MAPPS}, year={2012}, month={10}, keywords={Ubiquitous Emergency Case System Mobile Communities Mobile Web 2.0 Context Awaren Location Based Services}, doi={10.1007/978-3-642-17758-3_26} }- Mark Bilandzic
Christian Menkens
Julian Sussmann
Daniel Kleine-Albers
Eva Bittner
Armand Golpaygani
Bernhard Mehl
Jonas Huckestein
Othmane Khelil
Year: 2012
SociCare: Towards a Context Aware Mobile Community Emergency System
MAPPS
Springer
DOI: 10.1007/978-3-642-17758-3_26
Abstract
Demographic change and the increase in life expectancy continuously increase the average age in our society. Depending on the physical shape and mental constitution, the elderly need assistance to master regular activities in their everyday lives, as well as urgent help in emergency situations (e.g. in case of a collapse or heart attack). Thereby, time is the most crucial factor. In some emergency cases such as heart attack, people might die if there is no immediate help available. This paper presents the design, architecture and prototype implementation of SociCare, a ubiquitous context aware mobile community emergency system. SociCare is designed to that help emergency call centers leverage and coordinate random voluntary helpers nearby the emergency location. It’s user interface enables human call center agents to quickly and easily identify, verify and select voluntary emergency helpers based on their context information. Such information can be for example current availability, distance to the emergency location and general skills and ability to provide first aid in the specific emergency case. Based on a prototype implementation of the developed concept an evaluation including for example field and usability studies will be conducted.
