e-Government Readiness, Strategy and Two Different User Groups - in Austria

Noella Edelmann; Johann Hoechtl; Peter Parycek

Next Generation Society. Technological and Legal Issues. Third International Conference, e-Democracy 2009, Athens, Greece, September 23-25, 2009, Revised Selected Papers

Research Article

e-Government Readiness, Strategy and Two Different User Groups - in Austria

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@INPROCEEDINGS{10.1007/978-3-642-11631-5_23,
    author={Noella Edelmann and Johann Hoechtl and Peter Parycek},
    title={e-Government Readiness, Strategy and Two Different User Groups - in Austria},
    proceedings={Next Generation Society. Technological and Legal Issues. Third International Conference, e-Democracy 2009, Athens, Greece, September 23-25, 2009, Revised Selected Papers},
    proceedings_a={E-DEMOCRACY},
    year={2012},
    month={5},
    keywords={e-Government e-Participation municipalities adolescents e-Government readiness e-Government Strategy Austria},
    doi={10.1007/978-3-642-11631-5_23}
}

Noella Edelmann
Johann Hoechtl
Peter Parycek
Year: 2012
e-Government Readiness, Strategy and Two Different User Groups - in Austria
E-DEMOCRACY
Springer
DOI: 10.1007/978-3-642-11631-5_23

Noella Edelmann¹^,*, Johann Hoechtl¹^,*, Peter Parycek²^,*

1: Danube University Krems
2: BKA - Austrian Chancellery

*Contact email: noella.edelmann@donau-uni.ac.at, johann.hoechtl@donau-uni.ac.at, peter.parycek@bka.gv.at

Abstract

This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical. The Austrian e-Government strategy, the decisionmakers and IT solution providers must understand the needs of all stakeholders and provide viable solutions accordingly.

Keywords: e-Government e-Participation municipalities adolescents e-Government readiness e-Government Strategy Austria

Published: 2012-05-25

: http://dx.doi.org/10.1007/978-3-642-11631-5_23