Research Article
Optimal Service Capacities in a Competitive Multiple-Server Queueing Environment
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@INPROCEEDINGS{10.1007/978-3-642-02466-5_5, author={Wai-Ki Ching and Sin-Man Choi and Min Huang}, title={Optimal Service Capacities in a Competitive Multiple-Server Queueing Environment}, proceedings={Complex Sciences. First International Conference, Complex 2009, Shanghai, China, February 23-25, 2009. Revised Papers, Part 1}, proceedings_a={COMPLEX PART 1}, year={2012}, month={5}, keywords={Markovian Queueing Systems -server Queue Nash Equilibrium Competition}, doi={10.1007/978-3-642-02466-5_5} }- Wai-Ki Ching
Sin-Man Choi
Min Huang
Year: 2012
Optimal Service Capacities in a Competitive Multiple-Server Queueing Environment
COMPLEX PART 1
Springer
DOI: 10.1007/978-3-642-02466-5_5
Abstract
The study of economic behavior of service providers in a competition environment is an important and interesting research issue. A two-server queueing model has been proposed in Kalai et al. [11] for this purpose. Their model aims at studying the role and impact of service capacity in capturing larger market share so as to maximize the long-run expected profit. They formulate the problem as a two-person strategic game and analyze the equilibrium solutions. The main aim of this paper is to extend the results of the two-server queueing model in [11] to the case of multiple servers. We will only focus on the case when the queueing system is stable.
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