Intelligent Transport Systems – From Research and Development to the Market Uptake. First International Conference, INTSYS 2017, Hyvinkää, Finland, November 29-30, 2017, Proceedings

Research Article

Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study

  • @INPROCEEDINGS{10.1007/978-3-319-93710-6_30,
        author={Vivek Babu and Luis Oliveira and Stewart Birrell and Andy Taylor and Rebecca Cain},
        title={Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study},
        proceedings={Intelligent Transport Systems -- From Research and Development to the Market Uptake. First International Conference, INTSYS 2017, Hyvink\aa{}\aa{},  Finland,  November 29-30, 2017, Proceedings},
        proceedings_a={INTSYS},
        year={2018},
        month={7},
        keywords={Passenger information system Seat displays User preferences User centred design Usability User experience},
        doi={10.1007/978-3-319-93710-6_30}
    }
    
  • Vivek Babu
    Luis Oliveira
    Stewart Birrell
    Andy Taylor
    Rebecca Cain
    Year: 2018
    Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study
    INTSYS
    Springer
    DOI: 10.1007/978-3-319-93710-6_30
Vivek Babu1,*, Luis Oliveira1,*, Stewart Birrell1,*, Andy Taylor2,*, Rebecca Cain1,*
  • 1: University of Warwick
  • 2: TrainFX, Melbourne Business Court
*Contact email: v.sureshbabu@warwick.ac.uk, l.oliveira@warwick.ac.uk, s.Birrell@warwick.ac.uk, andrewt@trainfx.com, R.Cain.1@warwick.ac.uk

Abstract

This study was designed to provide an evaluation of two types of train seat displays (OLED and E-ink), from a user-centred perspective. Numerous factors influence the decisions on which display to use, such as costs or energy use. It is also important to consider human factors aspects like readability and user preferences. To provide some real-world insights into these issues we designed a pilot study to compare both displays. Participants were asked to give their impressions and respond to questions during a semi-structured interview process, when they were presented with both displays. Results show that participants favour the OLED display overall as it is easily noticeable in different light conditions. However, some aspects of the E-ink are preferred: it is easier to read and understand. We conclude that research with real users is extremely important when designing and defining hardware to be used during the implementation of intelligent transport systems.