Wireless Mobile Communication and Healthcare. 8th EAI International Conference, MobiHealth 2019, Dublin, Ireland, November 14-15, 2019, Proceedings

Research Article

Remote Testing of Usability in Medical Apps

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  • @INPROCEEDINGS{10.1007/978-3-030-49289-2_1,
        author={Janina Sauer and Alexander Muenzberg and Laura Siewert and Andreas Hein and Norbert Roesch},
        title={Remote Testing of Usability in Medical Apps},
        proceedings={Wireless Mobile Communication and Healthcare. 8th  EAI International Conference, MobiHealth 2019, Dublin, Ireland, November 14-15, 2019, Proceedings},
        proceedings_a={MOBIHEALTH},
        year={2020},
        month={6},
        keywords={Medical app Usability Remote testing App testing Mobile health},
        doi={10.1007/978-3-030-49289-2_1}
    }
    
  • Janina Sauer
    Alexander Muenzberg
    Laura Siewert
    Andreas Hein
    Norbert Roesch
    Year: 2020
    Remote Testing of Usability in Medical Apps
    MOBIHEALTH
    Springer
    DOI: 10.1007/978-3-030-49289-2_1
Janina Sauer,*, Alexander Muenzberg,*, Laura Siewert1, Andreas Hein2,*, Norbert Roesch1,*
  • 1: University of Applied Sciences Kaiserslautern
  • 2: Carl von Ossietzky University of Oldenburg
*Contact email: janina.sauer@hs-kl.de, alexander.muenzberg@hs-kl.de, andreas.hein@uni-oldenburg.de, norbert.roesch@hs-kl.de

Abstract

Usability tests play an important role in any kind of software, as they limit errors and misunderstandings. Especially in the growing market of medical applications it is indispensable, but time-consuming and expensive. In order to improve the quality of medical applications and remove obstacles for developers, a method has been developed that simplifies testing the usability of mobile medical applications and provides additional data on compliance and effectiveness. Because this test method is remote-controlled and asynchronous, finding examiners is simplified. It also allows more subjects to be found and more data to be collected. This increases user experience and achieves more natural results as study participants act in their natural environment. In order to decide whether the app developed is suitable for this remote testing method, a questionnaire was developed to assist in the decision-making process. The described method will be tested in a study.