sesa 16(7): e4

Research Article

Prevention of crime in B2C E-Commerce: How E-Retailers/Banks protect themselves from Criminal Activities

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  • @ARTICLE{10.4108/eai.8-12-2016.151727,
        author={Najlaa AlMajed and Leandros A. Maglaras and Francois Siewe and Helge Janicke and Pooneh Bagheri Zadeh},
        title={Prevention of crime in B2C E-Commerce: How E-Retailers/Banks protect themselves from Criminal Activities},
        journal={EAI Endorsed Transactions on Security and Safety},
        volume={3},
        number={7},
        publisher={EAI},
        journal_a={SESA},
        year={2016},
        month={12},
        keywords={e-commerce, e-banking, vulnerabilities, protection},
        doi={10.4108/eai.8-12-2016.151727}
    }
    
  • Najlaa AlMajed
    Leandros A. Maglaras
    Francois Siewe
    Helge Janicke
    Pooneh Bagheri Zadeh
    Year: 2016
    Prevention of crime in B2C E-Commerce: How E-Retailers/Banks protect themselves from Criminal Activities
    SESA
    EAI
    DOI: 10.4108/eai.8-12-2016.151727
Najlaa AlMajed, Leandros A. Maglaras1,*, Francois Siewe1, Helge Janicke1, Pooneh Bagheri Zadeh1
  • 1: De Montfort University, School of Computer Science and Informatics, Leicester, UK
*Contact email: leandros.maglaras@dmu.ac.uk

Abstract

Online shopping and banking institutes are a current trend in e-commerce, where online shopping and banking are frequently used over the Internet. With the fast growth of the technology and on-line practices, criminal activities also have grown dramatically. Customer trust in the security of online activities is extremely immportant for successful trading. Both buyers and sellers are vulnerable to online risks. With the current focus being on precautions that individual buyers and sellers should consider protecting themselves from criminal activities online, the issue of what e-commerce websites should do to minimize their customer's risk is apparently a neglected area in current literature. This research analyses deficiencies in online shopping and online banking websites, and identifies suitable procedures that e-commerce operators may apply to minimize the risk of criminal activities.