SemSLATES: Improving enterprise 2.0 information systems using semantic Web technologies

Alexandre Passant; Philippe Laublet; John G. Breslin; Stefan Decker

5th International ICST Conference on Collaborative Computing: Networking, Applications, Worksharing

Research Article

SemSLATES: Improving enterprise 2.0 information systems using semantic Web technologies

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@INPROCEEDINGS{10.4108/ICST.COLLABORATECOM2009.8369 ,
    author={Alexandre Passant and Philippe Laublet and John G. Breslin and Stefan Decker},
    title={SemSLATES: Improving enterprise 2.0 information systems using semantic Web technologies},
    proceedings={5th International ICST Conference on Collaborative Computing: Networking, Applications, Worksharing},
    proceedings_a={COLLABORATECOM},
    year={2009},
    month={12},
    keywords={Collaborative tools Collaborative work Companies Ecosystems Information retrieval Information systems Management information systems Middleware Semantic Web Social network services},
    doi={10.4108/ICST.COLLABORATECOM2009.8369 }
}

Alexandre Passant
Philippe Laublet
John G. Breslin
Stefan Decker
Year: 2009
SemSLATES: Improving enterprise 2.0 information systems using semantic Web technologies
COLLABORATECOM
ICST
DOI: 10.4108/ICST.COLLABORATECOM2009.8369

Alexandre Passant¹^,*, Philippe Laublet²^,*, John G. Breslin^1,3^,*, Stefan Decker¹^,*

1: Digital Enterprise Research Institute, National University of Ireland, Galway, Ireland
2: LaLIC, Université Paris-Sorbonne, 28 rue Serpente, 75006 Paris, France
3: School of Engineering and Informatics, National University of Ireland, Galway, Ireland

*Contact email: alexandre.passant@deri.org, philippe.laublet@paris-sorbonne.fr, john.breslin@nuigalway.ie, stefan.decker@deri.org

Abstract

While the use of Web 2.0 tools and principles in organizations - a practice commonly known as Enterprise 2.0 - helps knowledge workers to collaboratively build and exchange information more easily, it introduces several issues in terms of efficiently integrating and retrieving this information. In this paper, we describe how semantic Web technologies can be efficiently deployed to solve these issues and to enhance such ecosystems. We detail the SemSLATES methodology, a middleware architecture for Enterprise 2.0 that combines Social Web principles and Semantic Web technologies in a novel and innovative way for the benefit of end users. Since the work presented here has been applied in an industrial context, we emphasize our motivations and the benefits of the approach through a complete and real-world case study.

Keywords: Collaborative tools Collaborative work Companies Ecosystems Information retrieval Information systems Management information systems Middleware Semantic Web Social network services

Published: 2009-12-28

: http://dx.doi.org/10.4108/ICST.COLLABORATECOM2009.8369