1st International ICST Workshop on Emerging Services delivery platforms and software models for Next Generation Network Services

Research Article

Platform for Delivering IT Management Services

  • @INPROCEEDINGS{10.1109/COMSWA.2006.1665212,
        author={Sven  Graupner and Nigel Cook and Derek  Coleman and Tilo  Nitzsche},
        title={Platform for Delivering IT Management Services},
        proceedings={1st International ICST Workshop on Emerging Services delivery platforms and software models for Next Generation Network Services},
        publisher={IEEE},
        proceedings_a={SOFTPLATFORMS},
        year={2006},
        month={8},
        keywords={},
        doi={10.1109/COMSWA.2006.1665212}
    }
    
  • Sven Graupner
    Nigel Cook
    Derek Coleman
    Tilo Nitzsche
    Year: 2006
    Platform for Delivering IT Management Services
    SOFTPLATFORMS
    IEEE
    DOI: 10.1109/COMSWA.2006.1665212
Sven Graupner1,*, Nigel Cook1, Derek Coleman1, Tilo Nitzsche1
  • 1: Hewlett-Packard Laboratories, 1501 Page Mill Road, Palo Alto, CA 94304, USA
*Contact email: sven.graupner@hp.com

Abstract

One of the grand challenges in enterprise IT management is the simplification and automation of management tasks. This challenge is driven by customer demand for lowering cost and improving ROI. This paper presents a platform developed by HP through which management tasks can be delivered as composable services. The platform incorporates architectural patterns from service-oriented architecture (SOA), is based on Web services management standards and supports model-based automation and composition of management services. To demonstrate the platform, three automation use cases have been realized where different management systems from different vendors had to cooperate: HP blade infrastructure automation (Intel-based systems), enterprise manager from oracle, and a service catalog and a coordinator that were specifically built