Smart Grid and Innovative Frontiers in Telecommunications. Third International Conference, SmartGIFT 2018, Auckland, New Zealand, April 23-24, 2018, Proceedings

Research Article

A Dialog Robot Based on WeChat

  • @INPROCEEDINGS{10.1007/978-3-319-94965-9_13,
        author={Xiaoyi Chen and Jing Wang and Qiwei Shen and Qi Qi and Jingyu Wang},
        title={A Dialog Robot Based on WeChat},
        proceedings={Smart Grid and Innovative Frontiers in Telecommunications. Third International Conference, SmartGIFT 2018, Auckland, New Zealand, April 23-24, 2018, Proceedings},
        proceedings_a={SMARTGIFT},
        year={2018},
        month={7},
        keywords={WeChat on Web Dialog robot SNSs},
        doi={10.1007/978-3-319-94965-9_13}
    }
    
  • Xiaoyi Chen
    Jing Wang
    Qiwei Shen
    Qi Qi
    Jingyu Wang
    Year: 2018
    A Dialog Robot Based on WeChat
    SMARTGIFT
    Springer
    DOI: 10.1007/978-3-319-94965-9_13
Xiaoyi Chen1,*, Jing Wang1,*, Qiwei Shen1,*, Qi Qi1,*, Jingyu Wang1,*
  • 1: Beijing University of Posts and Telecommunications
*Contact email: chenxiaoyi@ebupt.com, wangjing@ebupt.com, shenqiwei@ebupt.com, qiqi@ebupt.com, wangjingyu@ebupt.com

Abstract

WeChat is one of the most popular instant messaging applications in the world. It has now become an important access to variety business systems for billions of users. The vast majority of companies want to provide their business services onto WeChat in order to gain advantage in fierce market competitions. However, as far as we know, today it is not easy to access WeChat with business service. In this paper, we propose a framework to integrate business services and WeChat. On the basis of this framework, companies or entrepreneurs can provide their business services on WeChat easily. Finally, we use a case study to demonstrate how our service can be used in helping tickets sells and statistical analysis.