Context-Aware Systems and Applications. 5th International Conference, ICCASA 2016, Thu Dau Mot, Vietnam, November 24-25, 2016, Proceedings

Research Article

Organisational Knowledge Sharing Using Social Networking Sites: Risks, Benefits and Barriers

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  • @INPROCEEDINGS{10.1007/978-3-319-56357-2_3,
        author={Valeria Sadovykh and David Sundaram},
        title={Organisational Knowledge Sharing Using Social Networking Sites: Risks, Benefits and Barriers},
        proceedings={Context-Aware Systems and Applications. 5th International Conference, ICCASA 2016, Thu Dau Mot, Vietnam, November 24-25, 2016, Proceedings},
        proceedings_a={ICCASA},
        year={2017},
        month={6},
        keywords={Organisational knowledge sharing Social networking sites Knowledge exchange Knowledge storage and access Knowledge sharing tools},
        doi={10.1007/978-3-319-56357-2_3}
    }
    
  • Valeria Sadovykh
    David Sundaram
    Year: 2017
    Organisational Knowledge Sharing Using Social Networking Sites: Risks, Benefits and Barriers
    ICCASA
    Springer
    DOI: 10.1007/978-3-319-56357-2_3
Valeria Sadovykh1,*, David Sundaram1,*
  • 1: University of Auckland
*Contact email: v.sadovykh@auckland.ac.nz, d.sundaram@auckland.ac.nz

Abstract

Augmented globalisation and the increased speed of operations in the business world have led to dramatic changes in organisational life; the traditional way of work is no longer competitive. It is assumed that an organisation that knows how to communicate and share knowledge quickly will always have an extra competitive advantage in comparison to others who do not participate in knowledge collaboration. Social Networking Sites (SNS) have created a new method of knowledge exchange and introduced new abilities for an organisation to share knowledge. This research investigates the role of SNS in organisational knowledge sharing through a review of concepts and theories from different disciplines. We explore and investigate how SNS are used to facilitate storage, access and knowledge sharing in organisational contexts. The research will conclude with the discussion on the risks, benefits and barriers to implementing SNS for knowledge sharing.