Internet of Things. IoT Infrastructures. First International Summit, IoT360 2014, Rome, Italy, October 27-28, 2014, Revised Selected Papers, Part II

Research Article

Safety and Privacy Perceptions in Public Spaces: An Empirical Study on User Requirements for City Mobility

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  • @INPROCEEDINGS{10.1007/978-3-319-19743-2_15,
        author={Julia Heek and Katrin Arning and Martina Ziefle},
        title={Safety and Privacy Perceptions in Public Spaces: An Empirical Study on User Requirements for City Mobility},
        proceedings={Internet of Things. IoT Infrastructures. First International Summit, IoT360 2014, Rome, Italy, October 27-28, 2014, Revised Selected Papers, Part II},
        proceedings_a={IOT360},
        year={2015},
        month={7},
        keywords={Privacy Safety Mobility User diversity Technology acceptance Tradeoff between privacy and security},
        doi={10.1007/978-3-319-19743-2_15}
    }
    
  • Julia Heek
    Katrin Arning
    Martina Ziefle
    Year: 2015
    Safety and Privacy Perceptions in Public Spaces: An Empirical Study on User Requirements for City Mobility
    IOT360
    Springer
    DOI: 10.1007/978-3-319-19743-2_15
Julia Heek1,*, Katrin Arning1,*, Martina Ziefle1,*
  • 1: Human-Computer Interaction Center, RWTH Aachen University
*Contact email: vanheek@comm.rwth-aachen.de, arning@comm.rwth-aachen.de, ziefle@comm.rwth-aachen.de

Abstract

Mobility represents an essential prerequisite for the participation in social lives in urban environments. However, seamless mobility and traveling is based on dwellers’ perception of a high personal safety at different urban locations. Safety can be supported by adequate surveillance technologies (e.g., cameras), but any surveillance undermines individual wishes for protection of privacy. In this empirical study, we explore users’ perceptions on safety and privacy. Using an online survey, 99 users were requested to indicate their acceptance of different types of technologies that increase safety, differentiating perceived benefits and barriers. Also, we explored acceptance differences towards surveillance technologies during day- and nighttime at various locations (private and public). Finally, we determined the trade-off between the wish for increasing safety and the wish for privacy.